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Privacy Policy

Last updated: February 2025

1. Introduction

Ilkley IT Solutions ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with UK data protection laws.

2. Information We Collect

We may collect personal data including, but not limited to:

• Contact details (name, email, phone number)
• Business details relevant to IT services
• Technical data such as IP addresses
• Any other information you provide through our website or services

3. How We Use Your Information

We use your data to:

• Provide IT solutions and customer support
• Improve our website and services
• Communicate with you about our services
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Protection & Security

We take reasonable steps to ensure your data is protected from unauthorised access, alteration, or disclosure. However, no system can be completely secure, and we advise users to take precautions when sharing information online.

5. Third-Party Sharing

We do not sell or share your personal data with third parties except where required for service delivery, legal obligations, or business operations (e.g., hosting providers, payment processors).

6. Your Rights

Under UK law, you have the right to:

• Request access to the data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data
• Object to processing in certain circumstances

7. Cookies

We use cookies to improve user experience. You can manage cookie settings in your browser. For more details, see our Cookie Policy.

8. Contact Us

If you have any questions about this policy or your data, please contact us at:

Email: info@ilkleyitsolutions.co.uk

Address: Ilkley IT Solutions, Ilkley, West Yorkshire, UK